Responsible Gambling Policy

At Play Regal Casino, we want gambling to remain a choice you can manage. Player safety and controlled play matter, so we encourage you to set boundaries, review your activity and take a break whenever gambling stops feeling comfortable. This page explains practical steps you can take and where to find independent support.

Player protection principles

Only gamble with money you can afford to lose. Set a budget and decide how much time you want to spend before you start. Do not treat gambling as a way to earn money or recover losses. You can stop at any point, including when you have not reached a limit.

Activity-control tools

Limits and account breaks can help you keep track of your activity. Check your account settings for the controls currently available. If you cannot find a tool you need, contact support to ask about your options before you continue playing.

Deposit limits

A deposit limit can help you stick to a planned budget. Consider setting a daily, weekly or monthly amount that fits your circumstances. Review that amount if your finances change. Avoid raising a limit simply because you have lost money.

Loss limits

Decide in advance the most you are prepared to lose in a session or over a longer period. If an account loss-limit tool is available, use it to support that decision. If it is not available, keep a separate record of your spending and stop when you reach your limit.

Time limits

It is easy to spend longer playing than intended. Set an alarm or a session limit where available, and take regular breaks. If you find yourself extending sessions repeatedly, consider taking an account break and reviewing your activity before returning.

Self-exclusion

If you need a longer break, ask support about self-exclusion and how it applies to your account. Confirm the available duration and what happens while the exclusion is in place. If you use other gambling sites, consider taking steps to restrict access to those accounts too.

Signs it may be time to stop

Take a step back if you are spending more than planned, hiding your activity, gambling to recover losses, borrowing money to play or finding that gambling affects work, relationships or sleep. You do not need to wait for a crisis to ask for help.

Tips for maintaining control

Keep gambling separate from essential spending. Check your activity regularly, take breaks and avoid playing when you feel stressed or upset. Talk to someone you trust if you are concerned about your habits.

Professional help and support organisations

If gambling is causing harm, independent support is available in the UK through GamCare, the National Gambling Helpline, Gamblers Anonymous and NHS gambling support services. GAMSTOP provides self-exclusion from participating UK-licensed online gambling operators; check its coverage separately rather than assuming it applies to every site. If you need support, contact one of these organisations directly.